Supporting organizational problem solving with a workstation

Problem Orientation, Problem Solving and Organizational Change

The widespread adoption of problem-oriented policing requires a dramatic and fundamental change in both the organizational focus of the police and the manner in which day to day policing is performed. The focus of this article is on the factors that have limited the implementation of problem-oriented policing. These are partitioned into two groups; those inhibiting the problem orientation of th...

Toward a Model of Organizational Problem-Solving

We describe ongoing research to develop a simulation model of organizational behavior. We aim to use this model to test our more general theory of organizational performance, communication, and organizational design. Because organizational phenomena are complex, a simulation-based approach is warranted. As Simon (1981) notes: i) Simulation offers insight into even well understood phenomena. Eve...

Effective Metaroutines for Organizational Problem Solving

Creative Problem Solving Method in Organizational Innovation

This research focuses on the development of entrepreneurship projects, using the creative problem solving (CPS) methodology and aims at demonstrating its effectiveness in improving team commitment to entrepreneurship projects. The design follows an adaptation of the 8-step process of Basadur’s problem solving approach (Basadur, 1997), into a 5-step procedure, consisting of fact finding, problem...

Solving the Organizational Free Riding Problem with Social Networks

We describe how social networks can help reduce certain situations of free riding in organizations. The technique uses the homophily of an organization’s social network to select an advisory monitoring peer group likely to share knowledge and skills with each participant, and therefore most able to detect free riding in situations requiring those skills. We illustrate this application in the co...